Empresa: Page Personnel
Provincia: Barcelona
Población: Barcelona
Descripción:
Perfil buscado (Hombre/Mujer)
• Global Technology support competencies.
• Collaborate with Management and take strong ownership on tasks and projects.
• Identify gaps and propose continuous improvement.
• Automatize and optimize manual tasks.
• Manage chases and escalations, and keep the Management and key stakeholders informed.
• Ability to handle demanding customers and communicate at all levels including Executive Board Level.
• Important Multinacional company
• based in Barcelona
• Ideally educated to degree level in IT and/or computing technologies.
• At least 4 years´ experience in IT Support Analyst.
• Customer focused and committed to improving all aspects of the customer experience.
• Technical and customer support experience in a Pan European or Global company is desirable.
• ITIL Foundation Certification (preferred).
• A broad level of skills across PC hardware and software systems including: Windows 10, Active Directory, Windows Terminal Services, Citrix Metaframe, MS O365, Thin Client Terminals, Database Systems, Exchange, VoIP Cisco CUCM.
• Desirable skills in MAC OS and SSCM knowledge.
Important Multinacional company based in Barcelona.
Oportunidades de carrera y desarrollo profesional.
Tecnologías: ITIL,
Tipo de Contrato:
Indefinido
Salario: 24000 € – 27000 € Bruto/año
Experiencia: 3-5 años
Funciones: Analista
Descubre más: https://www.tecnoempleo.com/global-technology-support-analyst-barcelona/itil/rf-d41dp8cd9w8f060b20h4
