Empresa: Page Personnel
Provincia: Barcelona
Población: Barcelona, Spain
Descripción: Perfil buscado (Hombre/Mujer)
* Fluency with English (Written and Spoken) is a requirement.
* Candidate will have a good understanding and proven troubleshooting experience in SIP Truking.
* Previous experience within a Telco / IT Helpdesk environment would be ideal.
* Proven experience with the following vendors and associated equipment and management systems: Sonus GSX/PSX, Nortel DMS, Siemens EWSD, Cisco, Juniper, others.
* Able to demonstrate a high level of capability from a second level troubleshooting perspective in VoIP and TDM Voice.
* Experience of working within a team environment, with full responsibility for fault resolution. To include taking ownership, coordinating with internal and external teams and managing through to a satisfactory conclusion.
* At least 12 months proven experience of resolving incidents and enquiries at an advanced level.
* Experience using Wireshark to analyse SIP traces.
* Experience with one or several PBX systems an advantage.
* Experience with NGIN an advantage.
* Experience with number formats, TO, national/international call routing.
* Able to provide training and coaching to new starters and less experienced team members and/or peers
Tecnologías: VoIP, Sonus, Nortel, Siemens, Cisco, Juniper,
Tipo de Contrato:
Indefinido
Salario: Sin especificar
Experiencia: 3-5 años
Funciones: Redes – Técnico de Sistemas
