Empresa: Webhelp Group
Provincia: Barcelona
Población: Barcelona
Descripción: WHAT WE LOOK FOR
We are looking for a talented Google G Suite Support Engineer to join our EGS team in Barcelona. Your main responsibility will be to provide outstanding technical support for the most prestigious Google G Suite customers. This support will be mainly focused on troubleshooting G Suite related topics and customer environment.
The right person for this role will have to be able to follow a logical troubleshooting path, to navigate through ambiguous problems and to collect relevant information in order to provide an outstanding solution for Google G Suite clients.
Minimum requirements:
100% fluent in English (minimum C1)
European citizenship or work permit in Spain
Windows system administration knowledge
Basic understanding of web protocols (HTTP, DNS, SSL/TLS, etc) and networking standards
Ability to read and understand packet and application layer captures
Ability to research using internal knowledge bases and public facing documentation (official Google docs, StackOverflow, Google Groups…)
Basic coding abilities in one of the following languages: Java or Python
Understanding of DNS: Common record types, protocols used, recursive domain name resolution
Desirable skills:
Knowledge of the OSI stack
Understanding of SSO including the ability to identify Service Provider and Identity Provider
Familiarity with modern API technologies (OAuth, RESTful APIs, gRPC)
Knowledge of Linux system administration
WHAT YOU WILL GET
Permanent contract
Full time position (39 hours / week)
Salary package: 24.740€ gross/year (22.000 as base salary + 1.200 as bonus + 1.540 ticket restaurant)
After 1 year in the project your salary will be reviewed based on you performance. Your ticket restaurant will increase up to 1.980€/year.
From one month to two months of paid training
Ticket restaurant
23 days of vacation
Free fresh fruit and coffee
Ping pong, arcade machine, pool table and punching bag
Teamwork in a multicultural environment, social activities and personal development
Relocation package
You will be working from Monday to Friday from 9am to 6pm.
In the future you might be asked to work one weekend every two month being extra paid in case that you do so. The weekend working shift would be from 6am to 3pm.
WHO WE ARE
Webhelp Group is a consolidated and dynamic international company providing service to the top 10 companies belonging to the IT and social networking world. We are based in the heart of Barcelona with more than 3000 employees from all over the world. On top of that, we offer an attractive environment with a great team spirit.
The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, political, race, religion and sexual orientation.
Tecnologías: python, java, google cloud,
Tipo de Contrato:
Indefinido
Salario: 24000 € – 27000 € Bruto/año
Experiencia: No requerida
Funciones: Soporte Técnico
Formación mínima:
FP2/Grado Superior
