Empresa: Michael Page
Provincia: Madrid
Población: Madrid
Descripción:
Perfil buscado (Hombre/Mujer)
• Develop a deep understanding of the group´s Buyers and Seller journey, including Onboarding, get and fulfil orders, returns and refunds, etc.
• Define, implement and monitor Seller Health KPIs, to unsure that transactions are fulfilled in time
• Implement Seller Health strategy with the objective to continuously improve seller health metrics, in a scalable way.
• Design and implement Seller Policies in accordance with market, business and local governance needs.
• Ensure that Sellers and Buyers are well aware and clear about the Platform Policies, including Fulfilment, Cancellations and Returns.
• Collaborate closely with business stakeholders on new business initiatives, to support a balance of business growth, risk exposure, customer experience and regulatory compliance.
• Ensure that Onboarding and Fulfilment standards are clear for Sellers
• Previous governance and compliance experience in ecommerce/marketplace|Fluent English and analytical background with SQL
• Bachelor / Postgrad degree in Business, Management, Marketing, Economics, Statistics, Computer science, Math or related fields
• At least 4 years of relevant experience such as ecommerce, digital marketplace, online retail
• Strong Project management skill with proven track record
• Able to work in cross-cultural environment
• Strong customer-first mindset
• Comfortable communicating and interfacing with external stakeholders
• Excellent written and verbal communication
• Strong analytics skills, to extract (SQL) and analyse large data sets is a must
• Willingness to learn in a fast-moving environment and experience working in an entrepreneurial environment
The client is a multinational company leader in the Marketplace Industry.
• Competitive salary
• Multicultural working enviroment
Tecnologías: SQL, Marketing
Tipo de Contrato:
Indefinido
Salario: Sin especificar
Experiencia: 3-5 años
Funciones: Analista
Descubre más: https://www.tecnoempleo.com/seller-governance-senior-manager-madrid/sql-marketing/rf-131f1873428643a33e4a
