IT Helpdesk

Empresa: Alef&sky
Provincia: Barcelona
Población:  Barcelona
Descripción: We are looking to hire an experienced, highly motivated and ambitious Helpdesk IT to join our team of professionals:

Skills and Experience:

– Professional Technical degree or Bachelor degree in Computing or Telecommunications.
– A minimum of 2 years of experience in the same or similar position.
– Experience in a call center environment would be a plus.
– High level of Spanish and English, written and spoken
– Ability to be analytical, accurate, with high attention to detail and flexible, able to work in a fast paced environment.
Desirable:
o MCSE/MCITP/MCSA Certificate.
o CCNA/CCNP
o Knowledge in VoIP.

Responsibilities:

– Manage the company IT hardware and software.
– In charge of user management (new employees, resign employees, systems and permissions).
– IT systems and incident reporting.
– IT security and compliance.
– Hardware purchasing and repair.
– Provide tech training to the employees
– Review and develop existing and new solutions for office productivity.
– Global IT incident management.

Benefits:

– Energetic and multicultural work environment.
– Opportunities for professional and economic growth within the company.
– Office in the center of Barcelona (start working from home)
– Private healthcare (After agreed period).

Salary

To consider according experience.
Tecnologías: MCSE, MCITP, MCSA, CCNA, CCNP, VoIP
Tipo de Contrato: 
Indefinido
Salario: Sin especificar
Experiencia: 2 años
Funciones: Helpdesk
Formación mínima: 
FP2/Grado Superior


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