Empresa: HAYS
Provincia: Madrid
Población: Madrid, Madrid
Descripción: The System Engineer will work in a global team in an enterprise environment. The team is responsible for all device management solutions (SCCM & Intune). The System Engineer will work in the SCCM sub-team. The System Engineer/SCCM Administrator will provide expert level configuration, management, and troubleshooting of all components of System Center Configuration Manager (SCCM). System Engineer/SCCM Administrator will provide assistance with the administration and maintenance of the Systems Center solution. Also monitor SCCM health and mitigate identified problems. This position will work closely with peers in the deployment of Microsoft updates, third party patching, application and operating system deployments. This position will also resolve tickets and incidents opened by end users for SCCM client, application / patch deployments and Windows client deployments.
Role specific activities (what is expected of you as an employee):
• Operate the complete SCCM environment ~400 server
• Update the hole SCCM environment 2-3 times a year based on the Microsoft Evergreen concept
• You analyze and solve complex incidents as well as technical malfunctions and advise users in the event of problems.
• By using the documentation and quality assurance tools, you actively tackle the root cause analysis of malfunctions and problems and solve them effectively.
• Provide documentations for Tier 1.5 to solve issues, implement work around and finial fix them (also in cooperation with Microsoft) to reduce the number of Incidents in general
• In close cooperation with key players within and outside the team as well as with our external providers, you will coordinate the provision of services taking into account agreed service level agreements (e.g. reaction times, solution times, availability, readiness).
Tecnologías: SCCM,
Tipo de Contrato:
Indefinido
Salario: Sin especificar
Experiencia: 2 años
Funciones: Analista Programador – Programador
