Empresa: Michael Page
Provincia: Madrid
Población: Madrid
Descripción:
Perfil buscado (Hombre/Mujer)
• Responsible for the CRM and Loyalty strategies.
• Build and expand the Loyalty program.
• Monitor relationships with existing customers through CRM systems.
• Ensure the CRM system provides an effective sales funnel.
• Develop and implement different techniques that will drive new customers.
• Set specific strategies to retain customers and for Churn management.
• Plan and manage multi-channel campaigns.
• Suggest new methods to address customers´ needs.
• Track performance metrics and trends and Responsible for the CRM and Loyalty PandL.
• At least 7 years of experience in CRM|Fluency in English is a must
• Bachelor´s Degree in Marketing, Information Technology, Business Administration, Economics or Finance.
• More than 7 years of experience in CRM and Loyalty marketing in an advanced and highly competitive setting.
• Proven work experience as a CRM Director or similar role.
• Solid background in customer acquisition and retention strategies.
• Fluency in English is a must.
• Technical expertise with CRM and analytical systems and working experience in systems integrations.
• Specific knowledge in Salesforce, Braze, Mparticle, amplitud and G4.
• Knowledge of online marketing methods and best practices.
• Deep analytical skills.
• An ability to manage big projects end-to-end.
• Strong communication skills along with a customer-oriented attitude.
Leading retailer in food industry.
Career opportunities to grow in a leading multinational group.
Tecnologías: Salesforce, Braze, Mparticle
Tipo de Contrato:
Indefinido
Salario: 60000 € – 72000 € Bruto/año
Experiencia: Más de 5 años
Funciones: Marketing
Descubre más: https://www.tecnoempleo.com/crm-loyalty-manager-madrid/salesforce-braze-mparticle/rf-054e1cd122d593460047
