Empresa: Onebox Iberica
Provincia: Barcelona
Población: Barcelona
Descripción: Onebox, is the number one delivering end-to-end ticketing solutions for events. We are located in Barcelona and our philosophy is based on: innovation, customer service, teamwork and quality attention. This is why we use agile methodologies to develop our product.
Currently we are looking for a Client Support to join us! You are going to be part of a dynamic, energetic and talented team.
As Client Support you have to manage a trusty and strong relationships with clients and ONEBOX members running with a high help desk service, assist client requests and issue as much as they need, ensure clients have successful solutions according their needs and objectives and provide to internal teams the client feedback to improve business products.
This role has special requirements as be available to work on 24×7 shift, previous experience working as Help Desk o customer service specialist, English and Spanish good communication (oral & written), car driver license and disponibility to travel to assist events, concerts…
What can you expect from us?
At Onebox everyday we work on maintaining a great and talent culture, and of course a friendly environment where everyone can really have fun. As a result, we offer excellent benefits such as after-work parties, fruit fresh, Friday Breakfast and Gym membership discounts to keep up your fitness.
We know that everyone is different, so we offer a flexible schedule for you to be able to adapt to your role and our environment . Also, we love helping our team, developing and improving their skills. For this reason we are offering English Lessons with a qualified and experienced English Teacher.
Working with us you will have the opportunity to be in contact with the best technologies, we are ´clientastics´ so we work to offer the highest and the most modern technology to our clients. So, as you can see we love being part of ONEBOX, we are a tribe and we love our culture company. We want you to be part of this amazing environment enjoying our benefits program and having a competitive salary.
Tecnologías: CRM,
Tipo de Contrato:
Indefinido
Salario: Sin especificar
Experiencia: 2 años
Funciones: Helpdesk – Redes
Formación mínima:
Grado Medio
