Empresa: Page Personnel
Provincia: Barcelona
Población: Barcelona
Descripción:
Perfil buscado (Hombre/Mujer)
• You will be responsible for the management and improvement of the Service Desk team.
• Collaborate with Management and take strong ownership on tasks and projects.
• Identify gaps and propose continuous improvement.
• Automatise and optimise manual tasks.
• Managechases and escalations and keep the Management and key stakeholders informed.
• Ability to handle customers and communicate at all levels including Executive Board Level.
• Fluent in English.
• Important Company in Barcelona|Searching for a Team Lead Service Desk
*3-5 years previous experience in a Technical environment in a European or Global company
*Experience with service ticketing tools
*Result focused and customer service oriented.
*Project Management and Change control experience.
*Experience in process documentation with detail-oriented skills.
• Important company located in Barcleona.
Oportunidades de carrera y desarrollo profesional.#LI-DNP
Tecnologías: Service Desk,
Tipo de Contrato:
Indefinido
Salario: 30000 € – 33000 € Bruto/año
Experiencia: 3-5 años
Funciones: Jefe de Equipo
Descubre más: https://www.tecnoempleo.com/team-lead-service-desk-barcelona/service-desk/rf-5df31386d26d9357544a
